Tyler Janczak
About
I scale SaaS implementation, customer onboarding, and post-go-live programs across multi-site healthcare environments. the goal isn't just to deploy software, its to make sure it actually improves the way people work.
Most recently I ran enterprise platform implementation and migration across 100+ venues. Before that, at Cardinal Health, I managed the WaveMark SaaS lifecycle for six health systems, including Johns Hopkins and Cleveland Clinic, deploying RFID and Kanban inventory tracking into 500+ procedural and nursing areas.
I hold an MS in Health Administration from Northwestern University and a B.S. in Health Administration and Neuroscience from University of Illinois Urbana-Champaign (cum laude), and carry the operational certifications you’d expect: Six Sigma Black Belt, ADKAR, CPHIMS, SAFe.
By the numbers
Experience
Feb 2026 — June 2026
Director, CORE Solutions
Senior Project & Implementation Management
Compass Group USA · Chicago, IL
Owned enterprise platform implementation, migration, and operational support across multi-site operations. Directed end-to-end Birchstreet onboarding across 100+ venues, contributed to the enterprise Azure Active Directory rollout unifying hundreds of disconnected applications under a single SSO and access governance model, and implemented AI-driven business and labor forecasting to free management capacity for strategic work. Role concluded June 2026 when the CORE Solutions team was restructured.
Feb 2024 — Oct 2025
Senior SaaS Implementation Specialist
Cardinal Health · Dublin, OH
Led end-to-end onboarding and go-live of the WaveMark SaaS platform across six health systems including Johns Hopkins and Cleveland Clinic deploying RFID and Kanban inventory tracking into 500+ procedural and nursing areas. Managed the full customer lifecycle from discovery through hypercare, during pre-sale scoping, and served as the primary technical escalation point during go-live and stabilization. Delivered $2.6M+ in documented savings and a 50% reduction in expired inventory.
Aug 2023 — Feb 2024
SaaS Supply Chain Analyst
Cardinal Health · Dublin, OH
Drove inventory accuracy and waste reduction through audits and clinical team partnerships. Promoted to Senior SaaS Implementation Specialist after six months.
Mar 2023 — Present
Senior Hospital Medicine Technician - Nocturnal (PRN)
Endeavor Health · Evanston, IL
Dashed line: continuous bedside practice, running alongside every role above.
Maintained continuous PRN bedside practice across all corporate roles, keeping frontline clinical insight informing enterprise healthcare technology and operations work. Operate in high-acuity, time-critical environments, making rapid decisions during code and rapid-response events. ACLS, BLS, PALS, NRP certified. Employee of the Month (×7), Service Value Award (×11).
Credentials
Education
MBA Business Administration — Northwestern University(Candidate, Starting 2028)
M.S. Health Administration — Northwestern University
B.S. Health Administration & Neuroscience — University of Illinois (cum laude)
Certifications
Outside of work
What keeps me sharp.
Contact
Reach out.
Best for opportunities in healthcare technology leadership, SaaS implementation, customer success, or operations roles in regulated multi-site environments.
Wilmette, Illinois
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